Vacancy Details

Lettings Manager / Senior Lettings Manager
Job description

The Opportunity - Lettings Manager

Do you have a talent for building strong and enduring relationships with both customers and clients? Are you driven by growing your business and possess an entrepreneurial spirit? Are you commercially astute and looking to develop yourself, your team and your career? If so then our Lettings Manager role is the next step in your career.

Hamptons International is one of the leading residential property companies in the UK, delivering unrivalled customer service through the commitment, inspiration and professionalism of our branch teams. We pride ourselves on delivering local solutions, within a global marketplace, whilst ensuring we deliver a high-class service at competitive costs. We place the customer at the heart of everything we do and are always keen to speak with like-minded individuals, who are keen to develop themselves and their careers, within a fast paced, exciting, and rewarding business and sector.

The Responsibilities

- Working alongside the Regional Director in managing the translation of the business

strategy into clear deliverable operational plans.
- Managing the branch P&L and effectively achieving both income and cost targets.
- Prospect for and conduct effective market appraisals to deliver the maximum level of

new instructions into the office

  • Ensure pro-active ongoing communication and feedback for all clients
  • Monitor and manage all sales data and processes (including enquiries, applicants,

viewings, offers, reservations/sales, negotiations, exchanges, completions and buyer

information) to ensure compliance and best practice is followed.

  • Build market share and look at ways of extending the branch footprint into new


- Carrying out regular coaching, feedback and one to one sessions with team to

support skills development and motivate the team.
- Ensuring internal audit standards are maintained at all times.
- Ensuring that any Client / Property details that change are updated on the

relevant systems and communicated to other relevant divisions.
- Ensuring that terminations, refunds and deposit releases are executed correctly and

- Proactively developing strong relationships with other departments identifying

opportunities to work with and to refer business to other departments/divisions.

What our top performers look like
- Encompass our core values - Responsible, Personal, Passionate, Straightforward.
- Experience in a busy lettings, agency or sales admin environment preferable but not


- Commercially astute with the ability to maximise opportunities and minimise risk to

the business.
- Self-motivated individual who is able to inspire those around you.
- A professional, positive, ambitious and enthusiastic approach.
- Strong customer focus, high accuracy, good attention to detail with excellent

organisational and prioritisation skills
- Strong written and oral communication skills.
- A full and clean UK Driver`s Licence.

Are you ready to take the next step in your career journey with Hamptons?

Sorry, this vacancy is closed.

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