Vacancy Details

Senior Property Manager
Property Management
Job description

Finders Keepers are a leading letting agency across Oxfordshire with a dedication to professionalism and quality service within the property industry.

An exciting opportunity has arisen for an experienced Senior Property Manager to join the successful North Oxford team.

The main purpose of this role is to be responsible for the management of a portfolio of properties to ensure a high level of tenant and landlord satisfaction.

Key responsibilities include:
- Manage relationships with landlords and tenants, ensuring first class service delivered at all time
- Prepare properties for letting, organise inventory, ensure pre-tanancy photographs are taken and documented
- Conduct check-ins and check-outs, ensuring relevant forms are signed, and ensuring timely refunds of tenant deposits
- Deal with and oversee insurance claims when necessary
- Commission any necessary maintenance, renovation and refurbishment work required to maintain properties to the expected standards, and monitor any such work to ensure it is carried out
- Ensure effective linkage and communication with other departments including letting and accounts
- Recruit and control the quality of contractors for repairs and minor maintenance
- Identify and capitalise on any new business opportunities to increase stock levels on your portfolio, either by additional investments or identifying properties that your landlords have with other agencies
- Ensure rent is paid on all managed properties
- Provide out of hours emergency cover on a rota system, dealing with emergency calls as appropriate

Knowledge, skills and experience required:
- Experience dealing with the public in a face to face customer service role
- Genuine interest in property or property related degree
- Detail oriented with proven palnning and organisational skills
- Ability to communicate effectively with people at all levels
- Excellent written and verbal communication skills
- Ability to demonstrate initiative and self-motivation
- Full clean manual driving license is a must

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